All items purchased from our 99 Anniversary Gifts Store will be delivery on you by using Pos Malaysia, we have right to use other courier service without any prior notice to you, and we make every effort to deliver your order as quickly as possible.
Most of our products will be delivered within 3 to 7 working days, regretfully, we are unable to guarantee time of delivery to you. To request a specific delivery time or date, please specific your request to us, We will do our best to accommodate your preferences. For pre-order item, please refer "Buy for Me" term and conditions.
Before major holidays, we recommend that you place your orders at least five days in advance. In the event of any unsuccessful delivery of the product and/or services by 99 Anniversary Gifts Store or any other third party designated by 99 Anniversary Gifts Store to you, due to your absence in receiving the products and/or services at the designated address agreed by you, you shall solely bear the total cost of further deliveries of the products and/or services to you. You are hereby notified that 99 Anniversary Gifts Store shall give no refund to you for the products and/or services under the aforementioned circumstances.
All delivery risk will be bear by buyer, 99 Anniversary Gifts Store will not responsible for any damage or lost of the parcel during shipping. And we make every effort to make sure the goods is in good condition before ship out.
Shipping to Sabah & Sarawak -When weight or Volumetric over 2 KG, all parcel will send using normal pos service, pos laju only upon request
Please check the parcel before sign, if you notice the parcel is opened, do not sign and return to Courier Company. If you already sign the parcel, please immediate take photo on the product and email to us at gifts@99AnniversaryGifts.com within 48 hours to obtain an authorization for returns. Unauthorized returns may be refused or disregarded by 99 Anniversary Gifts Store. If no complaints receive within 48 hours consider the goods received is in good condition and no future complaint will entertain.
All shipping fees incurred during refund or exchange will be bear by customer.